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Accessibility Feedback


U.S. Century Bank is committed to providing a positive experience to all our customers, and we aim to promote accessibility and inclusion. 

Online Accessibility
We ensure that our online and mobile banking services are accessible for all of our customers. While our website adheres to many of the existing accessibility standards and guidelines, if a user with a disability experiences accessibility issues with our website, or mobile banking services, please notify us by calling (305) 715-5200, or by emailing us at contactus@uscentury.com. In your communication to us, please specify the nature of the accessibility difficulty and we will be glad to work with you to provide the information or service that you seek through a communication method that is accessible for you.

If you are experiencing an accessibility issues with our website or mobile banking services, please consider the following features on your computer and mobile device that can help maximize the comfort of your online experience:

  • Increasing the size of the text on the screen
  • Magnifying the contents on the screen
  • Enabling high-contrast text
  • Having the words on the screen read out loud
Reasonable Accommodations
Individuals who need a reasonable accommodation to access U.S. Century Bank products and services should email contactus@uscentury.com or call your local branch, to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Requests should include contact information such as email address or telephone number where you can be reached. Never provide your full account number in an email. Depending on the nature of the request, U.S. Century Bank may need sufficient notice to provide a reasonable accommodation.
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